How Aurum Lab Saved an Important Dental Customer with ShadeWave Mobile

Dr. Harker has been a dentist in Southeast Calgary for more than 3 decades. For years Dr. Harker has chosen to use the experts at Aurum as his dental laboratory of choice, sending his patients to the lab for their custom shade needs.

The Problem

As COVID-19 shut down businesses across the country, and social distancing went into effect, Dr. Harker’s patients were no longer able to come into Aurum Calgary’s offices.

Dr. Harker was concerned that without the option for in-person customer shades, he would have to find another laboratory. He needed a way to continue giving his patient’s high-quality results for complex, custom shade cases, without sending them to the lab.

With a long-standing customer’s business on the line, Joana, ceramist at Aurum Calgary offered an effective alternative – ShadeWave Mobile.

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Using iPhones for Dental Photography

Across the world, people are now reaching for their phones instead of their digital cameras to take photos. The dental world is no different. Every day, more dentists are reaching for their iPhones instead of their digital cameras when taking clinical pictures.

Although phones are familiar and convenient, there have been issues that hinder their effectiveness.

The two largest issues that dentists face when choosing to use their iPhone cameras are:

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